How to Check Email Aliases in the GoDaddy Email Dashboard

If you’re managing email accounts through GoDaddy, knowing how to check your email aliases can help you organize communications, support multiple business functions, and simplify email management. Whether you’re using Microsoft 365 through GoDaddy or Professional Email, the process is straightforward once you know where to look.

What Is an Email Alias?

An email alias is an additional email address that forwards messages to an existing mailbox. For example:

Primary Email: john@example.com
Alias: support@example.com
Alias: sales@example.com

All emails sent to the aliases arrive in the same inbox without requiring separate email accounts.

If your email service is hosted through GoDaddy, follow these steps:

Sign in to your GoDaddy account.
Navigate to My Products.
Scroll down to the Email & Office section.
Click Manage All.
Locate the email account you want to review.
Select Manage or click the user’s email account.
Look for a section labeled Aliases, Email Aliases, or Alternate Email Addresses.

If aliases have been configured, they will be listed in this section.

How to Check Email Aliases in Microsoft 365

Many GoDaddy email plans are powered by Microsoft 365. If you have administrator access, you can also verify aliases through the Microsoft 365 Admin Center.

Steps

Sign in to the Microsoft 365 Admin Center.
Select Users > Active Users.
Choose the email account.
Open the Mail settings.
Review the Email Aliases section.

This page displays every alias assigned to the mailbox.

Can You View Aliases in Outlook?

In most cases, Outlook does not display every alias associated with a mailbox. While you can send and receive emails using configured aliases, you’ll generally need administrator access through GoDaddy or Microsoft 365 to view the complete list.

Why Use Email Aliases?

Email aliases offer several benefits for businesses and organizations:

Create department-specific addresses without purchasing additional mailboxes.
Keep personal and business communications organized.
Improve customer service with addresses like support@yourdomain.com.
Enhance professionalism with dedicated contact emails.
Reduce mailbox management costs.

Common Email Alias Examples

Businesses frequently create aliases such as:

Each alias delivers messages to the same mailbox, making email management more efficient.

What If You Don’t See an Alias Section?

If the alias option isn’t available, consider these possibilities:

Your account doesn’t have administrator permissions.
You’re using a different GoDaddy email product.
Alias management has been moved to the Microsoft 365 Admin Center.
Your email plan may not support aliases.

Contact your organization’s administrator or GoDaddy Support if you’re unsure which email platform you’re using.

Frequently Asked Questions

Are email aliases free with GoDaddy?

Availability depends on your email plan. Microsoft 365 plans typically support aliases, while Professional Email features may vary.

Do email aliases require a separate mailbox?

No. An alias routes email to an existing mailbox, eliminating the need to purchase another account.

Can I send emails from an alias?

Yes. Microsoft 365 supports sending from configured aliases, provided the feature is enabled and properly configured.

Is an email alias the same as email forwarding?

No. An alias is another address for the same mailbox, while email forwarding redirects messages from one mailbox to another.

Final Thoughts

Checking your email aliases in the GoDaddy Email Dashboard is a simple way to verify how your organization’s email addresses are configured. Whether you’re managing a single business inbox or multiple department addresses, aliases help streamline communication without increasing mailbox costs. If you’re using Microsoft 365 through GoDaddy, administrator tools provide the most complete view of all configured aliases.

What Is an Email Alias?